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Certificate in

Digital Transformation (DX)


Duration: 12 MONTHS



About the

Our world today is not simply changing. It is in a process of constant evolution, which of course has tremendous effects on business. Now, cultural diversity abounds, and the key to making an impact depends on having a strong understanding of the latest disruptive technologies.

Business leaders must possess a global vision and be able to inspire those around them, a critical skill for the successful implementation of a diverse range of projects. This transformation, born from technological change, has impacted organizations both on a processes and cultural level.

Managers need to adopt an innovative mindset and improve their leadership skills, both for developing and retaining talent as well as for creating high-performance teams that can adapt to any situation.


The Certificate in Digital Transformation ADVANCE is GAAA VIRTUAL’s response to this need.

This certificate prepares you to understand the new digital paradigm of today’s technological revolution, and it also provides an overview of the key technologies driving this change. This certificate takes a practical approach intended to help you become an active part of the digital transformation.

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Eligibility: Graduate, BCA, BBA, Post-Graduates, MBA, Others.

There are no prerequisites for this certificate. The Certificate will guide and prepare you to understand all the content and complete the required activities.


For some courses however, some familiarity with web environments is recommended.



The Certificate in Digital Transformation (DX) ADVANCE offers a holistic vision of many possible applications in different industries, sectors, and types of organizations.

The following summarizes the course structure:

  • Understanding the Digital Imperative

  • Designing a Digital Workplace

  • Digital Transformation Creation

  • Digital Transformation Business

  • Digital Transformation Growth

  • Capstone Project

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Certificate Structure Details

Understanding Digital Imperative

  • Staying ahead of competitors in the era of digital business

  • Keeping up with the pace of change

  • Exploring digital business transformation scenarios

  • Creating a mobile-first, cloud-enabled, Future generation focused digital experience

  • Leveraging omni‐channel and contact center functionality

  • Recognizing the value of open, extensible, and flexible SaaS/ CX /UCC solutions

  • Enabling advanced analytics, innovation, and secure communications

Designing a Digital Workplace

  • Recognizing the changing workforce

  • Embracing workplace flexibility

  • Empowering cross‐functional teams

  • Prioritizing digital transformation

  • Creating a digital workplace

  • Understanding the need for SaaS / CX / UCC

  • Addressing communications challenges in the digital enterprise

  • Automating communications between people and things

Digital Transformation Creation

  • DX Creation Platform

  • Website Essentials

  • DX for Enterprise

Digital Transformation Business

  •  eCommerce Platform

  •  Solutions by Industry

  •  Business Tools

Digital Transformation Growth

  • Boost Website Traffic

  • Engage your Customers

  • Other Resources

Capstone Project

  • Project Work

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Key takeaways

  • Understand the digital imperative.

  • Design a digital workplace.

  • Deliver a superior digital customer experience (CX).

  • Discover the technologies that are changing the world and how they are doing it.

  • Become familiar with SaaS (Software as a Service) and DevOps (Optional) and learn how to take advantage of the opportunities they offer for secure software implementation and efficient technological operations.

  • Cultivate a deeper understanding of the fundamentals of DX (Digital Transformation) and its practical applications.

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Who should take this Certificate?

The Certificate in Digital Transformation (DX) ADVANCE is directed at diverse professional profiles, students such as:


Any student (Post-Graduates, MBA, Graduate, BCA, BBA, Others) who wants to understand the benefits, opportunities and employment, the latest technologies can offer for digital transformation in an organization.

Technical Professionals

Technical professionals who want to obtain a broader strategic vision about how these key technologies can transform their business operations.


Professionals with strong leadership skills

who want to have a powerful impact on the success of their organization’s innovation processes.

Functional Managers/ Employees

In business areas whose companies are going through digital transformations and who want to create new business models and optimize their current operations.

Entrepreneurs and Startups

Methodology and


All of the learning included takes place in highly collaborative environments, fostered by discussion forums and group activities.


In this practical, results-driven certificate, you will get a hands-on learning experience based on the case method. Plus, you will acquire skills and tools that you can immediately use to benefit your organization and your career.


Participants will be guided throughout the course by facilitators who will be on hand

to answer any questions and respond to comments.

Live online sessions by faculty who will teach real-life applications and respond to participants’ questions

Cases applications


Review activities

Practical activities

Guided discussion forums

Additional resources such as videos and recommended reading

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